Stories of Service Excellence

August Birthdays and Anniversaries!

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Please join me in saying Congratulations and Happy Birthday to our August birthdays and anniversaries!!

Birthdays

Cory Chambers – August 19th

Amy Hanson – August 6th

Kirstie Quick – August 24th

Kimberly Avery – August 24th

Maggie Rosa – August 9th

 

Anniversaries

Katherine Bastow- August 26th, 2013 – 3 years

Michelle Davis – August 4th, 2008 – 8 years

Margie Vito – August 24th, 2007 – 9 years

Gene Anderson – August 17th, 2009 – 7 years

Lisa Reskey – August 22nd, 2011 – 5 years

 

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“Contract Representative”

Portland

Excellent accomodations. Friendly, professional and courteous staff. Locatation is great with convient access to almost anywhere you would want to go and yet quiet, relaxing setting. Highly recommend

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“Relax and Enjoy Free Shuttles to Downtown Portland. +Great Customer Service”

Portland

Even though part of the hotel is being renovated our stay was still very nice. Each and every staff member couldn’t have been any friendlier.There is a free shuttle from the hotel to a five mile radius of the hotel, which was a great asset to us

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“Great Location + 5 minutes away from Downtown Portland”

Portland

This was a last minute stay. The hotel is being renovated so it now has a gym on location. The front desk staff was friendly and helpful when we were trying to decide where to go to dinner. The room was clean, the bathroom only has a shower, that was fine for us. Great place to stay and very close to the beaches and down-town Portland. The hotel also had a nice pool if you want to hang outside with your family. The hotel is also close to Walmart and other stores in case you need last minute essentials. The hotel also offers a shuttle if you do not want to drive to down-town.

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“Friendly and comfortable stay”

Portland

Hotel was nice even though it was being renovated when we were there. The staff did everything they could to make sure all of our needs are met. While I was at breakfast the GM I assume came over to our table and gave me tickets to the Seadogs game. It was just the nicest gesture and the family loved it. Even though we didn’t take advantage of it because we have 2 younger kids they have a shuttle that will bring you down to down town Portland that runs till 11pm. Great perk of you are staying here and what to go visit the many brewery’s and not worry about drinking and driving. Definitely would stay here again.

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“Renovations”

Portland

The renovations presented a few problems but the staff was amazing and dealt with any and all problems. They never lost their smiles and were outstanding. I personally witnessed them dealing with disgruntled guests very professionally. Thank you Louise, Lauren, Affundi, Charles and Miranda for making our stay so enjoyable even with the inconveniences of renovation.

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“Maine Visit ”

Portland

We stayed 4 nights we have stayed here several times always been a pleasant stay. Comfortable beds, clean rooms and the staff has always been very accommodating. This stay was a little different the hotel is doing a major facelift which I wasn’t expecting but considering the circumstances I thought the staff did an excellent job trying make sure the hotel ran a smooth as possible

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Staff is Great!

Mt Arlington1

Nice space for weddings, staff is great!

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Top Notch

Mt Arlington1

Came for my nephew’s wedding. Everyone was super friendly and welcoming. Bistro employees top notch!

~Carmen

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Kick off to our HONEYMOON!

Mt Arlington1

Thank you for a great stay/kick off to our honeymoon!

 

~Mr. & Ms. Murphy

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Friendly Hotel!

Mt Arlington1

Stay was enjoyable it is convenient staff was friendly

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