Stories of Service Excellence

Monthly Archives: October 2010

“Pleasant Surprise”

I selected this hotel blindly based on zip code and the Hilton preference of my company. When I first arrived, the winding road to seemingly no where…and then coming upon a building that was older…made me ask…”what have I done?” Once I stepped inside, any concern I had was quickly erased! I was greeted with […]

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2nd review – Still a great place a year later

You can read my previous review from November of 2009… since then, I have stayed many times on business, and because it was trustworthy, I returned for one night in Oct 2010 because it is convenient to the PVD Airport. We were going on a Newport Harbor Lighthouse Cruise, and needed easy access to the […]

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Excellent place to stay with perfect services, well trained staff!

My son is the freshman of RISD, and I have never been to Providence RI. When I brought my mom who is senior citizen to Providence, I have a bite panic and try to find a nice place, affordable price and close to the airport since our flight arrived late in Providence. Hampton Inn airport […]

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