Stories of Service Excellence

Monthly Archives: August 2011

Better than expected

We stayed for 3 nights with our 2 young children. We had a 1 bedroom with separate living room (including sofa sleeper) and full kitchen on the top floor in a very quiet corner. A very good value for the price we paid. The space was perfect for our family of 4. Plenty of room […]

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Great location close to the airport.

This hotel proved very convenient for arrival and departure from the airport. The rooms were nice and it had the appearance of being recently renovated. The hotel was quiet despite the proximity to the airport. I would stay here again and recommend this hotel to other travelers. I found nice restaurants nearby.  

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2nd Visit…We’ll be Back!

Stayed here in March for a dance competition and decided then to plan a summertime trip to the Roger Williams Zoo (approx. 10 minutes away) and this beautiful Hampton Inn with our grandchildren ranging in age from 4 to 11…we were certainly not disappointed. We spent half the day at the zoo then to the […]

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Best Hotel Experience

We stayed at the Hampton Inn for a week in early August for a family vacation from Toronto, Canada. We had the best experience at this hotel, and the quality and service sets it apart from other hotels we’ve stayed at.   The hot breakfast was exceptional, and during the duration of our stay a different […]

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Fantastic Management and Friendly Service

Our son and family joined my wife and I for a visit to family in Rhode Island. Our 5 day stay at the Inn was truly a great pleasure and experience.. General Manager Jay Visnjic is the epitome of what managers and leaders should be. I am a Business and Management Consultant and I know […]

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Great!

Great hotel and management! Absolutely clean and very friendly and helpful staff! Super breakfast! Brain

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A kids’ dream!

We were going to the Newport Folk Festival but waited too late for a Newport hotel. We decided to stay here which was about 25 minutes from Newport…a very easy ride on interstates and over the bridge (bridge was $4 each way). Hotel was clean, and very, very, very quiet!!!!!!!! Although there were many famiies […]

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Most helpful and friendliest staff I have ever encountered! I’ll be back!

The room was very clean and the bed very comfortable, but the staff was what made this hotel so special! The charger to our GPS was broken when we arrived. Jay, the manager, was able to repair it, saving us probably $30. The complimentary continental breakfast was delicious with something for everyone — eggs, turkey […]

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