Stories of Service Excellence

Monthly Archives: September 2011

Great staff! Very nice facility!

My family stayed at the Hampton Inn near the Warwick airport unexpectedly in early September due Hurricane Irene knocking a tree onto our home. We have two small children and were really relieved when Lya and Lourdes at the front desk went out of their way at 5:30a in the morning to help us get […]

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A Nice place and incredible manager and staff

I stayed here because the hotel for my conference was full the first couple of days and I almost cancelled and stayed here! The Manager was so nice along with the rest of the staff, It was nice and clean and just excellent! It was far beyond what I expect from a Hampton which is […]

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Great location, value, soundproofing, breakfast

Really convenient to the airport, yet we never heard a single plane and got a good night’s sleep. The bed was more comfortable than most. The carpet was a little dated, but the room was clean and comfortable and the free breakfast was about the best we’ve had anywhere. The staff was friendly and upbeat […]

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Convenient

We chose this hotel because of its location, but found it to also be quite nice. The staff was friendly. Although right at the airport, we were able to drive into Providence for dinner and shopping in under 15 minutes.

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Coming back on the very next trip

Everything is fresh and clean…even the hall carpets look terrific. If they aren’t new then I’ve been fooled. Very comfortable room although not large. The bedding feels new as well. Huge TV screens. A very pleasant property. The lobby seems to have been recently remodeled; breakfast is hot; the front desk staff friendly and helpful.

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