Stories of Service Excellence

Monthly Archives: November 2012

Staff was extremely helpful and kind

Staff was extremely helpful and kind – many of the guests including ourselves were without power in our homes and they made us feel at home while we were displaced. Judith

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Everything was wonderful

Everything was wonderful.  Your Hampton Inn was so clean and your staff was wonderful. From the time we checked in and then went to the airport everyone was wonderful. The man that checked us out was very nice too. Even when we came back to the airport the man that picks us up was very […]

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Enjoyed 100% of our visit

November 25. 2012. My family stayed at the Hampton Inn as part of a group traveling with my son’s Hockey Team. We were there for 3 nights and enjoyed 100% of our visit. Bob

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“Best Bed in USA”

The bed is the best in the whole USA Thomas R.

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Everybody was so nice

Everybody was so nice while we were there. We are looking forward to going to back again next year. thank you. Suzanne

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Saintliness, Alive & Well in St. Charles

We have stayed here a number of times over the past few years; it has always been a good stay. This time the exceptional friendliness and service of the staff were the most notable highlights. Jen, the front desk person, was very welcoming and made our transfer from one room to the other as seamless […]

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“Felt Like I was on a Cruise”

The stay was great! I felt like I was on a cruise. My conference was at the hotel, everything I needed was right there. It would be great if the shuttle service went downtown. Richard C.

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Good value…nice and quiet… good for families

Suites are well-appointed and dinner was a pleasant surprise, especially since there seemed to be no restaurants within strolling distance. Our server was very friendly and competent. – by grundy

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“Tremendous”

Enjoyed our stay tremendously! just wish it could have been a longer trip. Cherly P.

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General Manager Jay Visnjic

General Manager Jay Visnjic greeted customers in the lobby and asked if there was anything Hampton could do to improve their stay. He was very personable. Dennis  

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