Stories of Service Excellence

Monthly Archives: December 2012

Great staff

One of the best stays I have had at a Hampton Inn. Everyone was friendly and helpful. They even helped me correct my Hilton honors card problems. Great staff Gary

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Nice overnight stay

2 room overnight stay for 5 adults. Very nice rooms – beds (2 queen in each room) were extremely comfortable. Front office staff was very cheerful. Excellent full breakfast. Rangely C

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Excellent staff

Stayed during Superstorm Sandy, one of the few hotels open in this area. The staff went above the call of duty to get the hotel up and running in the aftermath of the storm, working without most modern conveniences such as computers and the like. -fedtraveler66 – Lake Hopatcong, NJ

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“PERFECT!”

I’m writing this review as I sit in my suite. I love Hilton hotels. I have stayed in every brand. My first experience with this peculiar hotel started at 8am when my husband called to see if it was possible for myself and out 3 kids ( 4, 2 and 5 weeks) to check in […]

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Surpassed Expectations

I want to compliment one of your best and excellent Associates Team and facility, especially Mr. Ronald Mader, it’s my understanding he is the Hilton West Facility Manager in Houston Texas. I have been in business for many years and during those years I have had the opportunity to visit and use many of the […]

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“Great Hotel”

Great hotel had a pleasant time the staff did an excellent job. Dennis S.

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Just what we needed

Super comfy bed and spacious room. Nice lobby and dining area. Friendly staff. Just what we needed to break up our long rode trip! – by Jill

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“Extremely Nice Staff”

Extremely nice staff. Nice rooms for price. Quiet area. – by Sharon

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“Great Service”

Great Hotel Great service! Friendly staff!! – by A traveler

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Great Hotel for Business Travel

Actually, overall this was a very good experience.  I had a lovely young lady help me with directions around the Nashville area. She was very kind and went out of her way to help me. I truly appreciated that! – by Robert

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