Stories of Service Excellence

Monthly Archives: January 2013

We appreciate all of the attention and service we receive!

MY ENTIRE TEAM STAYS AT THIS HOTEL EVERY OTHER WEEK. WE ALL APPRECIATE THE ATTENTION AND SERVICE WE RECEIVE. THE STAFF IS VERY FRIENDLY AND ACCOMMODATING. Marie  

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Loved Everything!

Loved eveything about the hotel and their staff!!! Very friendly and professional!!! Hotel very homely feeling   A Traveler

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Excellent!!! The Staff were Friendly, Professional and Helpful

embassy suites brunswick hotel

embassy suites brunswick hotelI been Embassy Suite guest since 1995 and my experience been great, this one was not the exception. The staff is very helpful, professional and friendly.Great breakfast. Comfortable beds and very clean. At the hotel there is a mall and a theater.   Enith21 via TripAdvisor

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Sales excellent to work with

Your director of sales, Kim Lancaster, excellant to work with. Her staff compliments her highly. – Jackie M.

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Great Sales Manager

The Sales Manager, Kim Lancaster, has been extremely helpful. I followed her from another property because she always has given our company great service. She is always very responsive and warm while being the consummate professional. -William A.  

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Pool and location

Hotel and staff were great, loved the pool and the location. -Adrian F.

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Friendly staff

Everything was great! Staff was friendly and accommodating. Rooms were clean and spacious. Pool area was clean and water was clear. I had a wonderful stay. – Kelley B.

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Excellent stay

I had an excellent stay at your hotel. You have a great property, and a wonderful staff that made my stay very enjoyable and comfortable. -Clint E.

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Excellent sales staff

Considering all of the hard work folks like Sharon Bernard and her staff put in; coupled with the fact that they are doing it under the pressure of a complete building overhaul, there is little room to wonder why my stay at the Arlington Courtyard receive nothing but high marks from me. – Pat C.

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Pleasant desk staff

The front desk staff is always pleasant no matter what time I arrive or come in and out. They take the time to answer my questions and have given great food options in the area. – Lou Ann H.

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