Stories of Service Excellence

Monthly Archives: February 2013

“Great Service”

Recently was at the Hotel for my kids hockey game. It was the best experience we have ever had with a hotle welcoming a hockey team and kids. They were above the call of duty with accomadating us and went out of there way to make us feel welcomed. The General Manager (Jan) was professional […]

Posted in HVMG Main Office | Tagged , , | Leave a comment

It’s like my second home

This is a good hotel – great staff – it is like my second home Robert D

Posted in DoubleTree by Hilton Hotel Mahwah | Leave a comment

Great Staff!!

Spent 5 nights here with the family (2 adults, 3 kids) and felt the 2 room suite was comfortable. As past reviews mention, the 2 double beds are only big enough for 1 person each, unless you’re a small person. They do have a hide-a-bed couch so that gives you some room for additional sleeping. […]

Posted in Embassy Suites Tulsa-I-44 | Leave a comment

“Top Pics for Next Trip”

Close to airport but quiet! One of the nicest hotels I have stayed at in Nashville. We wanted more room and got it here. Every part of the experience was great from the room, to the breakfast, to the staff. We were very pleased with how quiet it was to be so close to the […]

Posted in DoubleTree Suites by Hilton Hotel Nashville Airport | Leave a comment

Valentine’s Day Getaway!

embassy suites brunswick hotel

embassy suites brunswick hotelWE ALWAYS ENJOY OUR STAY AT THE EMBASSY SUITES AT ST SIMONS ISLAND.   A Traveler

Posted in HVMG Main Office | Tagged , , | Leave a comment

We loved how friendly everyone was!

We loved how friendly everyone was. They made us feel special! We had a great dinner on Friday and a very good breakfast on Saturday. We appreciated the location, so close to the casino. And the chocolate chip cookie was fantastic! We hope to visit again real soon. Genevieve L

Posted in DoubleTree by Hilton Hotel Pittsburgh-Meadow Lands | Leave a comment

I appreciate your entire staff!

Thank you so much for everything. I thoroughly enjoyed my weekend away and appreciate your entire staff and there hospitality. I didn’t meet anyone this weekend that wasn’t nice and helpful. Thanks Amy S

Posted in DoubleTree by Hilton Hotel Pittsburgh-Meadow Lands | Leave a comment

Hotel was Awesome

Hotel was awesome,staff was very polite and friendly, breakfast was wonderful. Would deffinatly recommend this hotel and will definitely stay there again when we come back to Tulsa   George & Allison

Posted in Embassy Suites Tulsa-I-44 | Leave a comment

Recently Remodled but the Same Great Staff

I have been coming to this hotel for seven years now on business. I had started to look a little outdatded but the price was right, the staff was excellent and the food (especially breakfast) was very good. The have recently finished a remodling of the common areas and there are internet bars in several […]

Posted in HVMG Main Office | Tagged , , , , | Leave a comment

Staff is friendly and courteous!

I go to St. Charles Illinois for expositions. This was my second stay at this particular hotel. I find the staff to be friendly and courteous, the rooms to be clean, and overall, a generally acceptable stay. This will be my hotel when I’m staying in the area. Hytecher

Posted in HVMG Main Office | Tagged , | Leave a comment