Stories of Service Excellence

Monthly Archives: July 2013

“Nice; Convenient”

Good Location and clean We like to stay in the Briley Pkwy area because it is out of the rush traffic in Nashville. Yet, the location is convenient to anywhere we plan to go. We were in Nashville for the weekend (Saturday night only) and our adult son was staying with us. The location is […]

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Great place to stay

O ur trip thru Maine on our way to Canada had us stopping at the Fairfield inn, friends recommended we stop here on our way thru and we were not disappointed, reception was great, very helpful, finding us restaurants and things to do in the area. the rooms were spacious, clean and very comfortable, we […]

Posted in Fairfield Inn by Marriott Portland Maine Mall | Tagged , | Leave a comment

Can’t Ask For More

I am frequently staying here for work and couldn’t ask for a more accommodating group of people, James White in particular. James is always prepared to ensure I have an excellent stay and goes above and beyond to do so. In my case, there is no reason to even consider staying anywhere else when I […]

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Would definitely stay here again!

Flew in for a wedding- Hotel was very nice. The bed and pillows were the absolute best hotel bed I have ever slept in. The shuttle to the near by shopping and Restaurants was a plus. Would definitely stay here again. Kimberly M

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Staff are always very friendly!

This is one of your older properties, but it has been refreshed. Staff are always very friendly at this property. I enjoy staying at this property. Anthony V

Posted in Hilton Houston Southwest | Tagged , | 2 Responses

Staff at Hilton Southwest is indeed excellent

I am happy to say that the staff at Hilton Southwest is indeed excellent. Cyndie Steck is my personal favorite. She does an excellent job of caring for those of us who travel for business. Lynn (I’m sorry I don’t know his last name) is always cheerful and remembers my name. The gift shop lady […]

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Clean, Safe, Well Maintained

This Double Tree was clean, safe, well maintained, well decorated and the bed was WONDERFUL. The restaurant food was excellent and the wait staff even better. Easy check-in and out and the warm cookie was an added bonus. Highly recommend this location ! Virginia

Posted in DoubleTree by Hilton Hotel Pittsburgh-Meadow Lands | Tagged , , , | 1 Response

Nice Pool With Excellent Staff

1 night stay before setting off to airport, check in was busy as we arrived at exactly the same time as many others, it was handled quickly and easily by the guy on the desk who was polite and humorous ( he had to be with that haircut! 😉 .)info about getting to the airport […]

Posted in HVMG Main Office | Tagged , | 1 Response

Excellent Meeting Location

Colette, I just wanted to take a moment to tell you that our Staff Team Building Event went off without a hitch. From the moment they walked into the hotel door and their keys were waiting, then off to Cattleman’s where the food and service were outstanding, to the reception with a friendly knowledgeable bartender, […]

Posted in Embassy Suites Tulsa-I-44 | Tagged , , , , | 2 Responses

Thank you for the Excellent Staff!

Your staff at Embassy Suites was great. One employee really stood out, and went above and beyond the call of duty. On Saturday night, I went out, got in my car, and found a dead battery. Graham was on duty at the front desk. He brought out a battery charger and Jumper cables, and proceeded […]

Posted in Embassy Suites Tulsa-I-44 | Tagged , , , , | 1 Response