Stories of Service Excellence

Monthly Archives: June 2014

“ambiance is quaint”

this hotel good for a nice, out-of-downtown, stay. the ambiance is quaint and has a good feel to it. My wife and I have used it as our base on several urban weekend vacations to Lexington, both just the two of us and, at least two more, when we had good friends join us. Chester […]

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“and it’s great!”

It’s not easy to find a hotel on Lexington’s Richmond Road, but thank goodness there is one, and it’s great! There’s everything in this neighbourhood, including a choice of good places to eat, shopping and proximity to the interstate. Anne S.

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“atmosphere is great!”

I have stayed at this hotel numerous times and have always had great experiences. The staff is friendly and helpful and the atmosphere is great! There is a nice open area to sit and hang out with a bar and different areas to sit…tables and chairs, couches, bar. It’s nice that there is a restaurant […]

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“fantastic breakfast buffet”

My husband and I stayed at this hotel when we attended a wedding–loved that it was located at the back of a small shopping center which included a Panera Bread, Smashed Tomato restaurant and a yogurt shop. The hotel staff were all very nice and knowledgeable about the area. There is also a restaurant in […]

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“They are the best!”

We held an event in Lexington and Stayed at the Doubletree. We could not ask for better service. They are the best! The rooms were great and comfortable.The staff was very friendly and helpful. Everyone had such a great time there. Love the hotel and the staff.

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“The lobby is stunningly beautiful”

We arrived early in Lexington and asked if we might check in around 1pm- 3 hours early. The front desk was gracious and allowed us to do so at no additional charge. The cookies were a hit with my daughters. We enjoyed the pool and dinner at Angies which was reasonably priced and very good […]

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“the lobby and room were beautiful”

My family and I stayed here on our way to NJ. We got in really late (around 1:30am) and got into our room quickly. We didn’t get to tour the hotel much because we got in late but the lobby and room were beautiful. Both my wife and mother talked about how nice the hotel […]

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“Great Stay”

I have a great stay and have recommended the hotel to others. Julie M.

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Really enjoyed the customer service

Enjoyed the stay. Really enjoyed the customer service friendly and efficient. Also, enjoyed the music by the pool. Christina Marie M.

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efficient and friendly

Josh we have stayed at the four seasons all over the world and your service staff is as efficient and friendlier. thank you. Doug W.

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