Stories of Service Excellence

Monthly Archives: August 2014

Kudos to a GREAT TEAM

Awesome staff!!!! Top notch service!!!!! Very clean and pet friendly. LaShonda, James, Asha, and all the kitchen and cleaning staff were incredible! Kudos to a GREAT TEAM!!!! -Karen & Michael F.

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Excellent Service

The service was excellent. Breakfast was well attended and delicious. Thank you!! – Teresa F.

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Extreme

The staff was extremely friendly and helpful, from the front desk with driving directions, to the breakfast group who kept the food fresh and stocked, to the night time staff who brought additional sheets and pillows. -Teresa

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“Friendly staff, clean rooms, nice breakfast!”

We thoroughly enjoyed our stay at your hotel. The staff were excellent and the property was clean and well kept. Breakfast area was lovely. Thank you, especially Lorena for everything! I would recommend this hotel to family and friends as it was close to highways and located in an area with access to restaurants and […]

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“Like Home”

Hospitality was great and food was amazing! Housekeeping also did a very good upkeep! The lady who made sure the dining area was kept clean the whole time, very nice!! Rooms were gorgeous and “like home”. -Shandelle F.

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“Exceptional hospitality / Convenient location / Comfortable beds”

The young lady (Lorena) that checked us in went above and beyond to make sure our stay was relaxing and worth the trip. We would definity stay at this hotel again !! She actually shuttled us to dinner that night and had a cab pick us up at no extra charge

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Very Friendly and Accommodating

I found everyone to be very friendly and accommodating. Would definitely return for a stay…Very comfortable and spacious. -Donna C.

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“Great choice when visiting the Portland, ME area”

This hotel is an awesome choice when visiting Portland for those on a budget. The staff is super friendly and will bend over backwards to service their guests. The assistant manager was extremely helpful and knowledgable. Beverly made breakfast each morning superb. She was so kind. The lobby is inviting and had a coffee/ tea […]

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You Guys Are the BEST!

Thank you Asha, LaShonda, Melissa, Ben, and James for helping me get a new board! You guys are the best! -Andrew G.

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By Far the BEST

I didn’t get the names of the staff working but they have been so amazing. I have been to alot of hotels and this is by far the best. Y’all make being away from home a little more comfortable. Thank you so much! -Tianna T.

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