Stories of Service Excellence

Monthly Archives: February 2016

“Best oceanfront dinner!”

Daddy and daughter oceanfront dinner was amazing. We wanted to be seated outside to enjoy the ocean view and the full moon. No one was sitting outside tonight because it was unseasonably cold this evening. The view and experience was totally worth it. Alan and Lynn wasted no time and set us up a table.

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“Loved !loved! Loved it!”

We stayed here last summer and loved it. Beautiful decore, friendly staff and best part was that when we checked in they gave us a s’more kit to roast on the open fire pit! Our children loved this. The rooms are spacious it had a fully stocked refrigerator comfortable beds. The lobby has a restaurant […]

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Chef Lou makes the best omelettes!!!”

The resort is beautiful and relaxing. What made it even better was waking up toa delicious omelette made my Chef Lou. Hands down, best omelette I’ve ever had! Got to eat it in the lounge, right by the ocean..waves practically at our feet. Delicious espresso….like real italian espresso with real whipped cream and rock candy […]

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“Great Service + Awesome Staff”

Everyone we encountered during our 4 day stay was wonderful: Amy & Nicole at the bar, Tiki Lorrie, Jordan at the nail salon, Brittany at the Spa, Killer Omelette maker Lou, Ryan & Nakisha. Highly recommend anyone visiting Daytona look into this property;)

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excellent joint

very relaxed ~ Hotels.com Nick (2/12/16)

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Double Tree By Hilton

Great stay, Great Room, A+ Staff, The location and access to the roads was great. The room was ready when i checked in, The staff takes ownership in this property and they are prompt to answer any questions. ~ Trip Advisor Nahmoud A , Clifton (2/23/16)

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SALT Comment

Overall Comments The front desk employee Jenifer was kind and nice to ask about my stay. Staff Experience Comments My car would not start, a young man by the name of Shaun went out of his way to help me. That was going beyond his job to treat the customers well.~ SALT Attallah, Mahmoud  2/23/16

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Everton is Awesome

I used my Hilton points while staying in the Nashville area at this Double Tree location. It is off the beaten path just a bit, but very convenient to Opry Mills, the Grand Ole Opry and just 5 miles from downtown. It is easy to get to and easy to get to other local attractions […]

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best service and guest care

Overall Comments The staff at the hotel are to be highly commended. They’ve provided one of the best service and guest care I’ve experienced in all my years of staying in hotels across the US. Kudos to the team, well done! The staff are very very friendly and helpful. That’s the main reason why I […]

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SALT Comment

Comments about HHonors benefits welcomed by Jasmine by my name. all staff at front desk know me by name. all very helpful-Nasir, Jasmine, Mike-all provide very high quality and service. ~ SALT Maguire, Kevin 2/20/16

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