Stories of Service Excellence

Monthly Archives: May 2016

Pleasant, Willing, and Eager Staff

Thank you for all of the communications.  It was a pleasure to stay at your Residence Inn yet again.  We have stayed there off and on for years, almost from the day it initially opened years ago. It is IMPOSSIBLE to name any ONE of you good folks as outstanding above all others since everyone […]

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Asha Made it Better

Asha you’re the best. you took care of us for the three weeks that all of us stayed there for the American Airlines training. It was a stressful time and being away from home made it was even worse.  Asha made it better and made us feel at home. Hats off to the limo drivers too. they […]

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Indeed Our Stay was Excellent

Indeed our stay was excellent.   We will be back to stay with you again -Anonymous

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June Birthdays and Anniversaries!

Let’s celebrate our fellow co-workers birthdays and anniversaries for June. Birthdays Stephanie Hill – June 2nd Kathe Lopez – June 26th Doug Titus – June 30th Matt Woodruff – June 16th Eric Welch – June 24th Anniversaries Nancy Carroll – 6/15/01 (15 years) WOO HOO!!! Garron Gore – 6/22/15 (1 year) Tina Remy – 6/2/14 […]

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Beautiful

I stayed here and I absolutely loved it .. nice staff .. clean rooms .. great views .. nice pool .. everything was just great !!!! The breakfast buffet was about $14 but it was well worth it .. even the waitress was amazing .. really wish I remembered her name !!!. RToms 718

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“Best of the best.”

We came to stay at The Shores on a recommendation and without a reservation. Turns out there were two large weddings and a birthday party. Melissa at the front desk was able to assist us by getting us a perfect room with both ocean and waterway views. She was extremely helpful and made sure that […]

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“Breakfast at the resort”

We recently visited your resort and were so pleasantly surprised by your awesome breakfast staff! Dottie was our server and went above and beyond to be sure our experience was a fantastic one!!! So refreshing to see someone that truly cares about the guest! We had breakfast 2 mornings and even though we had 16 […]

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“Dream Weekend”

We stayed at The Shores for a long weekend 10 Year Anniversary Celebration. We loved our stay and if we ever find ourselves in Daytona again this is where we will be for a few main reasons: 1) Amazing property, beach and views – it is really pretty and the grounds are very well kept […]

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“Great vacation spot”

Enjoyed the pool, patio, lobby, and lounge areas. Lots of spaces to sit and chat with friends and enjoy a beverage. Yoga on the beach was amazing! Cindy is a wonderful instructor. I really enjoyed the peaceful beginning to my vacation days. We also got to watch the dolphins during our yoga practice.

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“Memorial for my mom who passed away at the age of 105.”

The Shores is the only place to stay that has the TOTAL package !! Tracey helped us make the reservations and Katie at the front desk was very professional helping us go over our bill at check out. Also Dottie was great when we came down for breakfast every morning !!

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