Stories of Service Excellence

Monthly Archives: February 2017

William Jones was Extremely Helpful!

We left a jacket in our room and William Jones was extremely helpful in our efforts to get it returned. Very efficient and polite. He was a thoroughly delightful person – hang on to him!   T. Geber

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Best Marriott Experience I’ve Ever Had!

I feel like every person we encountered did their best to provide extraordinary service! Best Marriott experience I’ve ever had! C. Corno

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Wish We Could Have Stayed Longer!

We really enjoyed ourselves and appreciate the helpful information and attention the staff gave us. Wish we could have stayed longer!   R. Creighton

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Front Desk and Door Men Friendly and Polite!

The front desk and the door men were exceedingly friendly and polite.  Super bed.  The room was big with a nice bathroom and good products.   C. White

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Amazing Service from Rosa!

Amazing service from Rosa in Housekeeping. She deserves a high five for her personal touch. I’ve stayed over 800 nights in Marriott’s and have never received a hand written note from a staff member until today. A. Scott

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Excellent Meeting

It was our pleasure to plan and work closely with Debra Shaw and Wanda Wallace. Each is a stellar representative of Marriott. We look forward to working again with them on our upcoming conference. B. Barnes

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Great Stay!

I really enjoyed my stay at this hotel and would definitely stay here again.  Great staff as well! The complimentary breakfast was delicious and exceeded my expectations. My girlfriend did not want to leave. M. Hardin

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Lance at the Front Desk was GREAT!

All the staff were friendly and hospitable during the entire four day stay.  Lance at the front desk was great! A. Klein

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A Great Experience!

Very friendly staff.  Everyone is nice and very helpful. J. Jenson

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Excellent Front Desk Staff

I thought Lance and Lynda at the front desk were excellent! They were professional and comfortable in their jobs and it showed.  We were very impressed with each and every staff member we encountered. L. Harris

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