Stories of Service Excellence

Monthly Archives: May 2017

TripAdvisor “Great stay away”

Hotel and their staff is very accommodating! Food is always great! Rooms are always clean and cozy! Definitely enjoy my stay while I am in Houston.I would recommend this Hotel to everyone. I always stay here when I am in the area.

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TripAdvisor “Medical Meeting”

I attended a Texas Society of Medical Assistants Annual Conference on April 28-30, 2017 at this hotel. The ball room that we were assigned was neat and clean, but could not get the temperature that was conducive to all. At one minute it would be extremely warm and then it would cool down and then […]

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TripAdvisor. “Perfect hot breakfast in Hilton during 2017 OTC”

Hilton Galleria Area Houston welcome to 300 more Chinese 2017 OTC exhibitors and visitors to stay Hilton. Hilton particularly prepared hot Chinese style porridge, porridge with Chicken meat and eggs although Hilton already have wonderful breakfast as usual. Now it is perfect hot breakfast. Hot chicken porridge help OTC groups make long America trip easy […]

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Too quick to condemn and too slow to commend

Recently our family had a brother pass away. The funeral was a difficult time for us. We arrived early at the your Marriott and your front office manager could not have been nicer or more concerned. Her warmth and sincerity did much to ease our burden- Alvette Kingsberry is a treasure. Her presence reflects well […]

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Always Outstanding

Good morning, Thanks for all your help planning our Women In Business luncheon!  We thought things went GREAT yesterday!  I appreciate you taking the time to help us get all the details right.  We love coming to the Marriott Airport because of the service and staff…  always outstanding!! I have some special “shout outs” that […]

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May Birthdays and Anniversaries

Let’s celebrate our colleagues birthdays and anniversaries! Birthdays Kate Reeves – May 6th Darren Aylward – May 25th Tim Michaud – May 29th Sylvia Carter – May 27th Will Darnell – May 9th Carol Twardoch – May 10th Anniversaries Alex Biandis – 05/06/2013 – 4 years Meaghan Boden – 05/27/2014 – 3 years Sue Sanders […]

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