Stories of Service Excellence

Monthly Archives: August 2017

THANK YOU! Platinum Elite member

Hello, I am writing this email as a thank you to Jerry and the staff for our stay from July 10 – July 13, 2017. This is directed toward him, but is welcomed to be read by you, the general manager. I’ve been traveling over a decade with my career as a commercial and private […]

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Great Stay

Check in was easy. The room was spacious. The free breakfast was great.   Kenneth G.

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Helpful, Polite and Cheerful Staff

Wait staff at front desk and restaurant were very helpful, polite and cheerful.   Efrain Granda

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A Big Thank You

It  exceeded my expectation. Everything was great specially front desk rep Vie who took her time and accommodate early check in with smile. One thing I have to mention is a wonderful staff at all level make stay so much more pleasant than I can say in words except A BIG THANK YOU to all […]

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Great Staff

The staff working the breakfast were great.   Angela S.

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Staff was VERY Friendly and Helpful

Staff was VERY friendly and helpful. All staff spoke to us, greeted us, and thanked us for staying.   Kimberly B.

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Thank You

Thank you – we had a great stay and that was largely due the the exceptional and very welcoming staff!   James H.

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I Am At Home!

My stay at the Winston-Salem, Marriott always begins with the valet and front desk staff greeting me by name. “Welcome back Mr. Little,” makes me feel like I am at home and not visiting a hotel. I depend on the staff for recommendation for dining, shopping, and entertaining. I have yet to be disappointed. The […]

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Fantastic Accommodations

Wonderful room. Staff were great to work with and the accommodations fantastic. Good location – walking distance to some nice stores and restaurants.   Linda R.

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So Many Great Changes

Went back for the first time in 7 years. So many great changes! Was impressed with the valet people who made you feel welcome from the time you checked in to check out. The housekeeping staff was very helpful & pleasant   A. Bennett

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