Stories of Service Excellence

Monthly Archives: August 2017

September Birthdays and Anniversaries

Help us celebrate our September Birthdays and Anniversaries!! Birthdays Kathryn Jones – September 1st Marijean Pernice – September 26th Jason Ressman – September 10th Ashley Steele – September 26th   Anniversaries Cory Chambers – 9/29/14 – 3 years Susan Guimbellot – 9/28/15 – 2 years Matt Johnson – 9/20/10 – 7 years RD Wilkerson – […]

Posted in HVMG Main Office | Leave a comment

THANK YOU! Platinum Elite member

Hello, I am writing this email as a thank you to Jerry and the staff for our stay from July 10 – July 13, 2017. This is directed toward him, but is welcomed to be read by you, the general manager. I’ve been traveling over a decade with my career as a commercial and private […]

Posted in Fairfield Inn by Marriott Portland Maine Mall | Tagged | Leave a comment

Great Stay

Check in was easy. The room was spacious. The free breakfast was great.   Kenneth G.

Posted in Embassy Suites Winston Salem | Tagged , , | Leave a comment

Helpful, Polite and Cheerful Staff

Wait staff at front desk and restaurant were very helpful, polite and cheerful.   Efrain Granda

Posted in Embassy Suites Winston Salem | Tagged , , , | Leave a comment

A Big Thank You

It  exceeded my expectation. Everything was great specially front desk rep Vie who took her time and accommodate early check in with smile. One thing I have to mention is a wonderful staff at all level make stay so much more pleasant than I can say in words except A BIG THANK YOU to all […]

Posted in Embassy Suites Winston Salem | Tagged , , | Leave a comment

Great Staff

The staff working the breakfast were great.   Angela S.

Posted in Embassy Suites Winston Salem | Tagged , | Leave a comment

Staff was VERY Friendly and Helpful

Staff was VERY friendly and helpful. All staff spoke to us, greeted us, and thanked us for staying.   Kimberly B.

Posted in Embassy Suites Winston Salem | Tagged , | Leave a comment

Thank You

Thank you – we had a great stay and that was largely due the the exceptional and very welcoming staff!   James H.

Posted in Marriott Winston Salem | Tagged , , | Leave a comment

I Am At Home!

My stay at the Winston-Salem, Marriott always begins with the valet and front desk staff greeting me by name. “Welcome back Mr. Little,” makes me feel like I am at home and not visiting a hotel. I depend on the staff for recommendation for dining, shopping, and entertaining. I have yet to be disappointed. The […]

Posted in Marriott Winston Salem | Tagged , | Leave a comment

Fantastic Accommodations

Wonderful room. Staff were great to work with and the accommodations fantastic. Good location – walking distance to some nice stores and restaurants.   Linda R.

Posted in Marriott Winston Salem | Tagged , , | Leave a comment