Stories of Service Excellence

Author Archives: admin

Excellent Staff

Dear Kyle, Thank you for sending a personal note. You have excellent and very helpful staff, and a wonderful hotel.   All my best, Donna A

Posted in DoubleTree by Hilton Hotel Pittsburgh-Meadow Lands | Leave a comment

Above and Beyond

embassy suites detroit troy

embassy suites detroit troyA frequent guest recognizes two of our employees for service excellence View PDF

Posted in Embassy Suites Detroit-Troy/Auburn Hills | Leave a comment

Outstanding Stay

A truly outstanding stay. Enjoyed your entire staff especially in the executive lounge.   -Ron M.

Posted in Hilton Houston Southwest | Leave a comment

Compliments To All!

Dear Mr. Naper, Thank you for your email message.  It was an absolute pleasure staying at your property last month.  It was a completely last-minute decision to stay the night on our way to North Carolina, but I’m quite happy we stopped.  My only wish was that we could have stayed a while longer.  The […]

Posted in DoubleTree Suites by Hilton Hotel Lexington | Leave a comment

Surpassed Expectations

I want to compliment one of your best and excellent Associates Team and facility, especially Mr. Ronald Mader, it’s my understanding he is the Hilton West Facility Manager in Houston Texas. I have been in business for many years and during those years I have had the opportunity to visit and use many of the […]

Posted in Hilton Houston Southwest | 1 Response