Stories of Service Excellence

Category Archives: DoubleTree by Hilton Hotel Deerfield Beach

Lovely place to stay!

I stayed several nights for a conference and thoroughly enjoyed the hotel. Check-in by the front desk supervisor was friendly and extremely welcoming. They give you delicious, warm chocolate chip cookies at check-in. As a Hhonors member, I was upgraded. My room was very nice — spacious with a comfortable mattress, a chair with ottoman […]

Posted in DoubleTree by Hilton Hotel Deerfield Beach | Tagged | 1 Response

The BEST DoubleTree by Hilton…Hands Down!

I have stayed each week at DoubleTree in Deerfield Beach, FL for the last three months. I have stayed at other DoubleTree’s and Hilton hotels throughout the US, and this by far is the best hands down.   First, foremost the staff is the best I have had the pleasure of dealing with in my entire […]

Posted in DoubleTree by Hilton Hotel Deerfield Beach | Tagged | Leave a comment

You are my ANGEL!

Carla, Sorry it took me a while to write you but I’ve been quite busy getting my wife ( Judy ) settled in. The flight back to Michigan was long but we made it. Again, I would like to thank you so much for your concern and kindness to a perfect stranger. Though this trip […]

Posted in DoubleTree by Hilton Hotel Deerfield Beach | Tagged , | 1 Response

Best Service EVER!

My friend and I arrived at this hotel only to discover we had no reservations, due to the inadequacy of the agency I used. At the front desk, Michael and Pansy made every effort trying to solve the problem with my agency, and when that didn’t work, they took matters into there own hands to […]

Posted in DoubleTree by Hilton Hotel Deerfield Beach | Tagged , | Leave a comment

Excellent Stay!

Me and my boyfriend stayed here 7/28/12 for one night. We checked in and were surprised of the $25 deposit fee but it was refundable when we left the next day. Our room was absolutely spacious! nice king size bed was so comfortable. Headboard had a light on it. Nice view of the pool and […]

Posted in DoubleTree by Hilton Hotel Deerfield Beach | Tagged , , , , , | Leave a comment

Thank You!

We had a rough experience with the people we bought a cruse from and was able to upgrade our package to stay at the Doubletree in Deerfield Beach, FL. Thank GODNESS we did because they took great care of us and really helped smooth our vacation out and helped saved it. It was clean, the […]

Posted in DoubleTree by Hilton Hotel Deerfield Beach | Tagged , , , | Leave a comment

“The facility and the room are very nice”

I had a great experience to stay in Double Tree Hotel. I felt warm and welcome once I entry to the hotel lobband the room. The room and the bathroom were cleared and shine. As a gust, I felt very satisfy. The fitness room is very clear. It offers water and towels. Not only that, […]

Posted in DoubleTree by Hilton Hotel Deerfield Beach | Tagged , , , | Leave a comment

Town Hall Meeting was a Success!

Hello Sonia and thank you for helping make our town hall meeting a success! You were excellent to work with and so was the gentleman who helped with the food and beverages. The front desk staff (especially the night manager/supervisor yesterday) were all very pleasant. Our meeting room was very nicely arranged and well furnished. […]

Posted in DoubleTree by Hilton Hotel Deerfield Beach | Tagged , , | Leave a comment

Incredibly nice staff!

I stayed here twice on my way to and from the Bahamas and must say the folks working here are among the most gracious I have encountered. Knowledgeable about the area, gracious with their time and thoughtful. The room was spacious, the pool was clean and the food was outstanding! Better food than I ever […]

Posted in DoubleTree by Hilton Hotel Deerfield Beach | Tagged , , | Leave a comment

Great Job!

Everyone was very helpful, from check in to check out . Our stay was so very happy to offer help and advice. We would be visiting and staying here again. The pool and hot tub was a excellent and we enjoyed them very much.

Posted in DoubleTree by Hilton Hotel Deerfield Beach | Tagged , , | Leave a comment