Stories of Service Excellence

Category Archives: DoubleTree by Hilton Hotel Pittsburgh-Meadow Lands

One of the best hotels I’ve ever stayed in!!!

The staff is amazing! Our room was beautiful and most importantly, extremely clean! Bed and pillows were amazingly comfortable for a hotel and the price was very reasonable for being right beside a fantastic casino! Just love this place! Can’t say enough nice things about this hotel! Wish we could of stayed longer to try […]

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Athletics Team Stay

I want to thank you all for the wonderful service while our team was at your property last Friday. Thanks Again George M Matsakis Kansas Athletics Assistant to Athletics Director

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Great Reception

I would like to take this opportunity to thank you and your staff for a wonderful reception. Your wait staff was very attentive and the bartenders were very personable. Danielle Gillespie was a true professional. She stayed calm with every frantic call we made to her prior to the wedding. She is a true asset […]

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West View High Reunion

Thank you for making our 60th Class Reunion a huge success. As you know, I was a novice at this type of affair and your help was greatly appreciated. I had nothing but praise from all attending and it was due to your help. The hotel staff were very accommodating and went out of their […]

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Pleasant Staff

The staff was very pleasant and courteous. Also, the staff in the restaurant were very nice. I could not have asked for nicer servers. Karen

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Thank you

Thank you to everyone who made our stay great! The team was very helpful. Thank you to Marsha who helped us on Friday when we found we would be arriving much later than initially planned. She was great! Amy

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great

everything was very clean and great place to sleep front desk was very helpful taking my bags in early because I was at a wedding and the rooms were not ready….nice place – by Nicholas R (davison, United States) on Oct 1, 2014. Stay date: Sep 2014

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Excellent Hotel

The team at this hotel is fantastic! They did such a great job with a few special requests that we had. Beautiful hotel and wonderful staff! I would highly recommend this hotel to all my friends and family. – by amy_baumcratz on Oct 15, 2014. Stay date: Oct 2014

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Business adventure

As always the hotel staff was great. Business meeting accommodations were well planned and we experienced no issues during our stay. The gals in the restaurant always make you feel welcome to this facility! – by Dan G. E (United States) on Oct 20, 2014. Stay date: Oct 2014

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Nice place. Great people.

Booked this room as part of the local casino package. Decent price. Nice clean room. Pleasant, friendly staff. Convenient location to the local attractions. Quiet room. Bit of a walk from the lobby, but we could use the exercise. Would definitely stay here again. – by Michael R (Seville) on Oct 20, 2014. Stay date: […]

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