Stories of Service Excellence

Category Archives: Hyatt North Houston

Excellent Meeting Venue

I hosted an event at your property this weekend.  I wanted to take a moment and say a word about your staff.  We have been hosting meets for about four years.  Additionally, I have hosted many other events such as training’s and seminars over the years.  I have worked with many hotels and staff members, […]

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Excellent Customer Service

I have stayed within the Hyatt at this location multiple times within the last 1, (literally) every of week and or a month for 5 nights each visit. They have wonderful staff and great food and beverage. Their staff remembers what you like and don’t like and even remembered my name from after my first […]

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Rare Focus on Customer Service/Success

“My wife is an Attorney and I work as an Associate Vice President at a research university. We have traveled nationally and internationally. I share this because we are seasoned travelers. In all of our travels we have never received the level of customer service/focus provided us by Jonathan at Hyatt North. We had a […]

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Just a really nice, friendly place!

Nice place and everyone was so friendly. Had a great conference. Food was super! Just a really nice, friendly place! Your staff is like family. Attentive and down to earth. The food at our conference was really good! Thx for a good experience. Don O.

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Great stay, 100% recommended!

I stayed at this hotel for a week during a well control course I took nearby, last week. Really friendly staff, both at front desk and bar/restaurant. Val, Andreas, Anita, Vincent, Jaime… great service, I would stay there again if I have the chance. The hotel is far from Houston downtown but near the airport, […]

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Excellent Stay

I travel at least 10-15 times a year for pleasure and business. This stay was amazing and the staff impeccable, courteous and efficient. The food for our conference was outstanding. Our coffee cups were never empty and we were well cared for. Cynthia S.

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Training Course

Just came Houston for training course. Found the hotel very nice. People here are very friendly and helpful. Recommend for people coming for business and holiday. It is nearby the airport and you have some shopping centers around. You can use taxi or UBER to go around as I used, also the shuttle is available. Hesam […]

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Very good stay

Clean nice hotel, nice ambiance, inviting lobby, accommodating staff, great staff, good location. Excellent selection and choices for breakfast a 10++. Dinner: good food, excellent service, limited options but that’s ok. Isam H.

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Good hotel, great bar & restaurant

The hotel lobby, room, bar, restaurant and fitness center were excellent. I would recommend this hotel. Mark W.

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Great staff – beautiful hotel

The staff here is awesome. The hotel is kept up really well. Extremely clean and very quiet! The check in team went above and beyond for me during my stay. Earlier in the day, I had fractured my leg and knee (unbeknownst to me at that time) and I was on crutches. They helped me […]

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