Stories of Service Excellence

Category Archives: Hyatt Palm Springs

Amazing Hotel

I have never had such incredible service in a hotel. The breakfasts were absolutely delicious and the waiters could not have been more helpful. The cocktails were amazing. Highly recommended. The location is perfect,right in the heart of downtown palm springs. Our room had gorgeous mountain views. The room was a suite . extremely comfortable. […]

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A welcoming experience

Our flight was cancelled at 1:00 am so we were sent here by United Airlines. The desk clerk was expecting us and had a key ready for two tired travelers. The room was elegant and very comfortable. In the morning we enjoyed a breakfast of made to order omelets, scrambled eggs, bacon and sausages , […]

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Well appointed and spacious suites”

Have a Hyatt Platinum Passport membership and as always was treated very well by staff on checking in. The room was a mini suite, very large and spacious, all the expected amenities and appointments. BartmanLA

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Our suite was very well appointed.

Upon arrival we used the valet, and we’re promptly checked in at the front desk. Our suite was very well appointed. I like how both the living space and bed area had flat screen tvs with cable. We had a king size bed, and a generous west facing balcony with views of the pool, adjacent […]

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“palm springs Hyatt”

A good hotel, good location right downtown They did charge a resort fee– a bit of a surprise. Nice pool, rooms are good size. When we were there the street closed down one night for an outdoor street fair– happens weeky, so find out the night… and eat good street room that night. –Peter

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Upon arrival..

“The staff was very friendly, and welcoming. Upon arrival we were greeted by a hotel ambassador who provided complimentary cocktails. We stayed in a double suite. The room was spacious, modern and clean. I enjoyed sitting on the balcony every morning with complimentary Starbucks tea and coffee. – Sharla

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This Hotel

Having a pool view was awesome. The 24 hour gym was great. The equipment looked new and it was clean. There are plenty of machines for use. There was cold water and oranges available. They also have cold refrigerated towels. The hotel is located downtown and is in walking distance to many shops and restaurants. […]

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a luxury weekend getaway

Looking to treat my wife and I to a luxury weekend getaway, we checked into the Hyatt Palm Springs.What a delight! They’ve done some remodeling and upgrades and for us it was a pleasure. From the speedy  check-in to a room with beds that were amazingly comfortable, it was a treat.-Phillip R. Los Angeles, CA […]

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Fabulous

“The room was spacious, fabulous clean and up to date! The staff were very accommodating and helpful. Impressed with Courtney at front desk.”

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WOW!!! Gorgeous Hotel!!”

Stepping into the lobby & receiving the most gracious welcome from the front desk, I knew this was a GREAT property!! Then.. I walked into my suite. This is a Hyatt that is beyond luxury! The beds are so comfortable & the rooms are clean. There is a refrigerator in the room & coffee makers. […]

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