Stories of Service Excellence

Category Archives: Marriott Greensboro-High Point Airport

Always Outstanding

Good morning, Thanks for all your help planning our Women In Business luncheon!  We thought things went GREAT yesterday!  I appreciate you taking the time to help us get all the details right.  We love coming to the Marriott Airport because of the service and staff…  always outstanding!! I have some special “shout outs” that […]

Posted in Marriott Greensboro-High Point Airport | Tagged | Leave a comment

Too quick to condemn and too slow to commend

Recently our family had a brother pass away. The funeral was a difficult time for us. We arrived early at the your Marriott and your front office manager could not have been nicer or more concerned. Her warmth and sincerity did much to ease our burden- Alvette Kingsberry is a treasure. Her presence reflects well […]

Posted in Marriott Greensboro-High Point Airport | Tagged | Leave a comment

Excellent Review

Just wanted to let you know the dinner last night was AWESOME! Everyone really enjoyed themselves! The food was wonderful, tastefully decorated tables, adequate wine and beer selections. Thank you so much for getting this in place for us; you all are true gems as always. Lisa, Maaza, Taneisha and Ron- their professionalism and promptness […]

Posted in Marriott Greensboro-High Point Airport | Tagged | Leave a comment

Welcomed by amazing service

We felt very welcomed by the amazing service at the front desk by all the staff and especially by our hostess Ruby. Trish in the restaurant remembers us every we return and even remembers our signatures martini’s.

Posted in Marriott Greensboro-High Point Airport | Tagged | Leave a comment

Old friends at the Greensboro Marriott

The staff was exceptional. Peter, ALvin, Iury at the reception desk and Samantha in restaurant all made us feel valued and special. Kudos to the extra miles they all went for us. I felt like they were old friends.

Posted in Marriott Greensboro-High Point Airport | Tagged | Leave a comment

Loves her job

When checking in, Arianna was sweet, personable and handled the checking in in a timely manner. She always called me by my name. She seemed to love her job!

Posted in Marriott Greensboro-High Point Airport | Tagged | Leave a comment

From Honda Aircraft

Hi James, I wanted to take this opportunity to thank Marriott front desk, sales, event planning and all the employees who helped us deploy a two day workshop at Airport Marriott Greensboro for Honda Aircraft. The timings and arrangements were spot on. Having lost another venue, we approached you at the 11th hour however, you […]

Posted in Marriott Greensboro-High Point Airport | Tagged | Leave a comment

Restaurant Star

Check-in dinner and everything else went extremely well. Joanne in the restaurant/bar was the “star” but everyone in the hotel was extremely friendly and courteous as I would expect Southerners to be.

Posted in Marriott Greensboro-High Point Airport | Tagged | Leave a comment

Loyal Marriotter

Been a Marriotter forever. Airport Marriott GSO seems to provide great service and hospitality compared to other Marriott chains in Greensboro. Others could learn a thing or two from them. Sara

Posted in Marriott Greensboro-High Point Airport | Tagged | Leave a comment

New and Stylish

When checking in, Arianna was sweet; personable and handle the checking in in a timely manner. Always called me by my name. SHe seemed to “love” her job. New and stylish. Loved the shower and the comfortable beds. Glenda

Posted in Marriott Greensboro-High Point Airport | Tagged | Leave a comment