Stories of Service Excellence

Category Archives: Marriott Winston Salem

Wonderful Hospitality

The staff were all very friendly, attentive, and profressional. I very much appreciated the flexibility for late check-out, and the hotel lobby and common areas were all very well-kept and inviting. Overall, I was very happy with the stay and would certainly stay there again. Thanks for the wonderful hospitality! My check-in was maybe the […]

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Superior Service

We stayed at the downtown Marriott for business during a very busy time, hotel was full. Front desk staff and valet staff extremely attentive, location is excellent for downtown business and events. Hotel is comfortable and offers superior service.   Bev L.

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So Many Great Changes

Went back for the first time in 7 years. So many great changes! Was impressed with the valet people who made you feel welcome from the time you checked in to check out. The housekeeping staff was very helpful & pleasant   A. Bennett

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Fantastic Accommodations

Wonderful room. Staff were great to work with and the accommodations fantastic. Good location – walking distance to some nice stores and restaurants.   Linda R.

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I Am At Home!

My stay at the Winston-Salem, Marriott always begins with the valet and front desk staff greeting me by name. “Welcome back Mr. Little,” makes me feel like I am at home and not visiting a hotel. I depend on the staff for recommendation for dining, shopping, and entertaining. I have yet to be disappointed. The […]

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Thank You

Thank you – we had a great stay and that was largely due the the exceptional and very welcoming staff!   James H.

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Excellent Staff!

All of the employees were extremely polite and efficient. Room was very adequate. Check-in was prompt and check-out fast. Marriott Winston-Salem is a very nice property in a super location in downtown Winston-Salem. Excellent staff, great service, and overall good stay for me and my family.   W. Dobson

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Excellent Stay

Excellent stay – nice room, great service in Exec Lounge, great spot right in town. The lady (wish I had gotten her name) working the Exec Lounge Friday and Saturday mornings was excellent. Great attitude, super personality, and extremely nice. She really helped get the day started on a bright note.   William L.

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Great Service!

Great service ! My wife thinks Demetric that delivers her Breakfast is wonderful!   A. Merritt

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Excellent Stay and Customer Service From Stephanie

Excellent stay and customer service from Stephanie   J. Bostic

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