Stories of Service Excellence

Fantastic Accommodations

Wonderful room. Staff were great to work with and the accommodations fantastic. Good location – walking distance to some nice stores and restaurants.

 

Linda R.

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So Many Great Changes

Went back for the first time in 7 years. So many great changes! Was impressed with the valet people who made you feel welcome from the time you checked in to check out. The housekeeping staff was very helpful & pleasant

 

A. Bennett

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Superior Service

We stayed at the downtown Marriott for business during a very busy time, hotel was full. Front desk staff and valet staff extremely attentive, location is excellent for downtown business and events. Hotel is comfortable and offers superior service.

 

Bev L.

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Wonderful Hospitality

The staff were all very friendly, attentive, and profressional. I very much appreciated the flexibility for late check-out, and the
hotel lobby and common areas were all very well-kept and inviting. Overall, I was very happy with the stay and would certainly stay there again. Thanks for the wonderful hospitality!
My check-in was maybe the fastest I have had at a hotel. Very impressive!

 

Kelli S.

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Excellent Front Desk

Front desk personnel were excellent.  Joanna Mitchell went above and beyond to help us. We at Cheyenne Products very much appropriated her help.

 

Tony D.

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I Am Always Treated Excellent

I got upgraded to the “Owners Suite” which I didn’t even know was a thing and it was absolutely amazing! Will definitely continue to stay at this hotel when in the area as I am always treated excellent!

 

Matthew B.

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A’aisha Saved the Day!

Room was perfect, great facility. Staff was friendly and helpful, especially Aishya at the front desk on Saturday morning May 6 when I needed to call Uber for a ride to the airport. She saved the day for me and I am very thankful.

E. Hines

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Excellent Stay and Customer Service From Stephanie

Excellent stay and customer service from Stephanie

 

J. Bostic

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Great Service!

Great service ! My wife thinks Demetric that delivers her Breakfast is wonderful!

 

A. Merritt

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Excellent Stay

Excellent stay – nice room, great service in Exec Lounge, great spot right in town.
The lady (wish I had gotten her name) working the Exec Lounge Friday and Saturday mornings was excellent. Great attitude,
super personality, and extremely nice. She really helped get the day started on a bright note.

 

William L.

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