Stories of Service Excellence

Tag Archives: comfortable

All of the Staff Are First Class!

All of the staff are first class (Check-in, Check-out, housekeeping, restaurant, valet)! Accommodations were comfortable. Hotel location was perfect for the activities we had planned during our stay.  Very comfortable bed and we slept well.

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Easy Check In and Check Out

Clean, comfortable room with comfortable beds and all the kitchen amenities to suit our needs. Hotel staff was friendly and quite helpful. Easy check-in and check-out. Upon check out, associate recommended the train rather than driving uptown and parking and provided excellent directions. We found the experience to be to our benefit and was very […]

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Excellent for the Price

We had a two bedroom suite, which was incredibly inexpensive. It was clean and comfortable. The staff were quite helpful and it was located near a reasonably priced train station with hotel transportation to and from station. Breakfast was good, but we were there for only a night’s sleep and did not take advantage of […]

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Excellent for the Price

We had a two bedroom suite, which was incredibly inexpensive. It was clean and comfortable. The staff were quite helpful and it was located near a reasonably priced train station with hotel transportation to and from station. Breakfast was good, but we were there for only a night’s sleep and did not take advantage of […]

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My Stay was Amazing

My stay was amazing. The whole staff was great and made sure I was comfortable. The receptionist with the glasses was great sorry I don’t remember her name. But the Marriott will definitely be my choice for a hotel anywhere I travel now. Thanks again for the southern hospitality -Anonymous

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Loved the Added Touch

It was a good experience. The staff was extremely friendly. I loved the added touch of checking in on the guest and bringing a snack. I was very impressed! I don’t remember the young lady’s name. She was there when and I checked in and also brought snack to my room. Her warm welcome was […]

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Very Comforable Room & Reasonable Rates

The room was clean, modern and very comfortable. The late night room service great as we checked in at 10:30 and were hungry. The burgers were great from Boom. ~Hotels.com James , Saratoga Springs NY (1/12/16)

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Nice Socials

Good breakfast clean and comfortable bed nice socials in the evening walking distance to few restaurants -Barbara

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Labor Day

i Had A Great Experience At The Hotel For A Family Reunion. The Staff Was A Great Help MakIng Me And My Family Feel Comfortable. -Terrell B.

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Asha B Was Excellent

I just wanted to personally drop a line about my service at Residence Inn  on Tryvola. Asha B was  excellent and went an extra mile to make me comfortable after my room key did not work. The entire staff was very friendly and went out of their way to make my stay pleasant. The breakfast […]

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