Stories of Service Excellence

Tag Archives: Exceptional Staff

Thank You

Thank you – we had a great stay and that was largely due the the exceptional and very welcoming staff!   James H.

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“My Stay at Embassy Suites” – TripAdvisor

My sister and I stayed on September 13-16 at the Embassy Suites on 31st and Memorial location in Tulsa. We stayed on the 8th floor which is the Hilton Honors floor. When we checked in my sister was told her name had been selected as Embassy Suites guest honor of the day. There was a […]

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“Nicest Staff Ever” – TripAdvisor

The team at this Embassy suites were kind, helpful, and made our mom-daughter-granddaughter visit a memorable one. Never have I had an experience where the staff were willing to go out of their way to be helpful. Even a flat tire wasn’t too much for them to handle. Also, the room was clean, well stocked, […]

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“Great Staff, great meeting room” – TripAdvisor

Excellence – that’s what your staff achieved before during and after we conducted a business meeting in one of your conference rooms. From a seamless booking experience with Gigi, to wonderful help at the front desk, to Jim’s and his attentive and flexible staff taking care of us while the meeting was being conducted, everything […]

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“Spent 9 Months Here” – TripAdvisor

these people are wonderful!!!! just to start. Nate, Is an amazing guy; he will not only remember your name, face, tell you of a awesome place to eat, and things to see, but also give you a laugh. Jacob runs great shift and has been nothing but a great dude; In and outside the hotel. […]

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Excellent Hotel Stay, Thank You Erica & Melissa!

We used this hotel to book a room block for our wedding. Erica and Melissa were so accommodating and quick to respond. They even helped us book shuttles to the venue and recommended close hotels to support our overflowing guests. The rooms were large and clean. They kept almost our entire room block on one […]

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Greatest staff ever

G+ ~LeGary Williams (5/24/16)

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Fantastic hotel

I stayed in this hotel for almost a month and had a very pleasant experience. Staff was really very nice and welcoming. Rooms were very clean and comfortable.I will book again on my next business trip. Trip Advisor~ Vijay C (5/31/16)

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Excellent hotel

Clean room, friendly staff, very comfortable bed, good internet connection, and delicious cookie. It was nice to receive two bottles of water and a bag of popcorn as an HHonors guest. I have stayed at this hotel before and would recommend it to others. Trip Advisor~Shawn H , Mahwah, United States (5/26/16)

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Stylish hotel, perfect for wedding guests

The lobby lounge is spacious & good meeting place. The rooms were comfortable. Shuttles were on time. Location was close to everywhere we needed to be that weekend. Staff was helpful and friendly. Love their cookies! Trip Advisor~ TheRizzlers , Parsippany, New Jersey (5/27/16)

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