Stories of Service Excellence

Tag Archives: great front desk staff

Lance at the Front Desk was GREAT!

All the staff were friendly and hospitable during the entire four day stay.  Lance at the front desk was great! A. Klein

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Fabulous service and staff!!!!

I reserved my Room days in advance with a gentleman named Nasser Esawy, who is a night manager… The night I checked in I was greeted by a staff member who new to expect my arrival and to make sure that I was taken care of and that all my needs were met. That type […]

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IT’S JUST BETTER

It is not more expensive, ITS JUST BETTER My wife just prefers to stop at a Residence Inn. It is always a great friendly place, especially with the working fireplace. The rooms are always perfect… breakfast was worth the wait. Great food and even better service. This Residence Inn was as well staffed as any […]

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