Stories of Service Excellence

Tag Archives: Hampton Inn & Suites Providence Warwick Airport

“Fantastic stay”

Management and staff were on hand to help you with anything. The were very kind and accommodating! Rooms have updated TVs and were clean. Pool was relaxing and the hot tube was gorgeous. They were well prepared for our large group visit. Stayed January 2014, traveled with family

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“CAST & CREW TEAM EFFORT”

My Wife and I of over 52 years, would like to thank the CAST and CREW TEAM of this safe haven during our 7 nights and 6 days of the HERCULES & ION STORM. In alphabetical order, the credits go to; Adam, Andrea, Asma, Beverly, Bob, Suzanne Dacey= Front Office Mgr., Danika, Dennis, Derek, E- […]

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“Hockey Tournament- MLK weekend, 2014

wish there was a choice of a “15” for the hotel staff! Honest to God, they could not have been more friendly, helpful or more, simply, nice! This was one of my top hotel stays ever! Breakfast was great…the facilities were great…but the staff made it! I was there with my 8 year old son […]

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Responsive staff, clean and modern facility”

We stayed as part of a group who was participating in a hockey tournament at a local rink. The only snafu during the visit came during check in. Lots of people came at the same time and it created a back up. The front desk only had two computer terminals which contributed to the slow […]

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“Responsive staff, clean and modern facility”

We stayed as part of a group who was participating in a hockey tournament at a local rink. The only snafu during the visit came during check in. Lots of people came at the same time and it created a back up. The front desk only had two computer terminals which contributed to the slow […]

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“Amazing service”

  We enjoyed our stay. It was like staying at a world class resort for a fraction of the price. We enjoyed the breakfast, pool, great guest rooms and kind staff. The front desk staff and manager are helpful and wonderful Stayed January 2014, traveled with family

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“Great experience!”

My family stayed at this hotel for my son’s hockey tournament with other families from his team. The hotel staff was absolutely amazing! The hotel manager was also amazing and very visible. We were able to bring in food and drinks in the lobby lounge area (plenty of tables and chairs) and the manager often […]

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“Helpful from the start”

This hotel is very accommodating and concerned with its guests. I had a family emergency that delayed my trip and was not shunned or charged for not checking in the original date of my reservation. This was extremely helpful!! The stay was amazing…I received a free upgrade to a King suite even before checking in!! […]

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“The quality stay I have come to expect with Hampton”

This was an impromptu family mini-vacation in our home state, looking for a nice clean hotel with an indoor pool and hot tub for the family to enjoy mid-winter. The hotel was booked through a third-party website, which apparently did not do the best job notifying the hotel (I had a feeling that may happen […]

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“What a Stay!”

The Staff at this hotel saw us hanging around for more than a week because our family suffered the death of an important member a few days before Christmas. Despite our sadness, it was the Hampton Inn team that made the stay special. They treated us like family. Our kids joined us for a couple […]

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