Stories of Service Excellence

Tag Archives: helpful

Helpful, Polite and Cheerful Staff

Wait staff at front desk and restaurant were very helpful, polite and cheerful.   Efrain Granda

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I’m Always Welcomed Back!

The people at this hotel are incredibly friendly and helpful.  The rooms are nice and comfortable, and the service is exemplary. I have not yet eaten on-property in my stays, but my colleagues have had nice things to say about the restaurant. The people working out front (valet/door) are unfailingly polite and won’t ever let […]

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Happy and Helpful

Everyone was very happy and helpful. Looking forward to being back in two years.   Patti McCall

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Exceeded Expectations!

Friendly, helpful. Exceeded expectations!   C. Weatherman

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Helpful!

Ms. Kristie was very helpful when my son fell and hurt himself.  She was there checking to make sure everything was fine. She even gave us an ice bag! A. Barge Room 814

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Friendly and Helpful!

All of the staff, workers and restaurant staff we encountered during our stay were ALL friendly and helpful! We will definitely be staying there again and will recommend it to our friends. Thanks for helping to make our weekend enjoyable!   Connie Pendergrass

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Very Helpful Staff!

Very helpful, especially at the restaurant. Every one was very nice from the moment I arrived. Got my room right away. I enjoyed my stay during the Theatre Festival.   V.  Smith

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Everyone Is Extremely Helpful!

Everyone is extremely helpful! Everyone was engaged at all times.  The hotel is great!   D. Crocker

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Wish We Could Have Stayed Longer!

We really enjoyed ourselves and appreciate the helpful information and attention the staff gave us. Wish we could have stayed longer!   R. Creighton

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William Jones was Extremely Helpful!

We left a jacket in our room and William Jones was extremely helpful in our efforts to get it returned. Very efficient and polite. He was a thoroughly delightful person – hang on to him!   T. Geber

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