Stories of Service Excellence

Tag Archives: marriott winston salem

Wonderful Hospitality

The staff were all very friendly, attentive, and profressional. I very much appreciated the flexibility for late check-out, and the hotel lobby and common areas were all very well-kept and inviting. Overall, I was very happy with the stay and would certainly stay there again. Thanks for the wonderful hospitality! My check-in was maybe the […]

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Superior Service

We stayed at the downtown Marriott for business during a very busy time, hotel was full. Front desk staff and valet staff extremely attentive, location is excellent for downtown business and events. Hotel is comfortable and offers superior service.   Bev L.

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Fantastic Accommodations

Wonderful room. Staff were great to work with and the accommodations fantastic. Good location – walking distance to some nice stores and restaurants.   Linda R.

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I Am At Home!

My stay at the Winston-Salem, Marriott always begins with the valet and front desk staff greeting me by name. “Welcome back Mr. Little,” makes me feel like I am at home and not visiting a hotel. I depend on the staff for recommendation for dining, shopping, and entertaining. I have yet to be disappointed. The […]

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Thank You

Thank you – we had a great stay and that was largely due the the exceptional and very welcoming staff!   James H.

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A’aisha Saved the Day!

Room was perfect, great facility. Staff was friendly and helpful, especially Aishya at the front desk on Saturday morning May 6 when I needed to call Uber for a ride to the airport. She saved the day for me and I am very thankful. E. Hines

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I Am Always Treated Excellent

I got upgraded to the “Owners Suite” which I didn’t even know was a thing and it was absolutely amazing! Will definitely continue to stay at this hotel when in the area as I am always treated excellent!   Matthew B.

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Excellent Front Desk

Front desk personnel were excellent.  Joanna Mitchell went above and beyond to help us. We at Cheyenne Products very much appropriated her help.   Tony D.

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Excellent Staff!

All of the employees were extremely polite and efficient. Room was very adequate. Check-in was prompt and check-out fast. Marriott Winston-Salem is a very nice property in a super location in downtown Winston-Salem. Excellent staff, great service, and overall good stay for me and my family.   W. Dobson

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Excellent Stay

Excellent stay – nice room, great service in Exec Lounge, great spot right in town. The lady (wish I had gotten her name) working the Exec Lounge Friday and Saturday mornings was excellent. Great attitude, super personality, and extremely nice. She really helped get the day started on a bright note.   William L.

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