Stories of Service Excellence

Tag Archives: nice staff

Extraordinary “Quinceañera” Celebration

Dear Sarah: I hope you are doing great! Thank you very much for all your patience and hard work to make our “Quinceañera” celebration a success. Yes, Dominique, my family and I are very happy with the way everything turned out. The food was very delicious and beautifully displayed; the service was wonderful and extraordinary! All of our […]

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Always the BEST!

The staff here is always the BEST! Your front desk clerks are very nice and attentive. Your cooks are awesome and they make me feel like I’m home every time I come. The room was nice and it was very quiet. Thank you -Patricia M.

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Lovely Place

Lovely Place – Great Service Nice People -Anonymous

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Exceptionally Nice

Everyone was awesome. Ahmed was exceptionally nice and made us feel very welcomed -Elizabeth M.

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Cool, clean and Neat

Great. As usual everyone was nice, helpful and courteous. Cool, clean and neat. -Jimmy B.

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Would Use Again

Stayed one night for concert. Ahmed at front desk was so nice and helpful even though it was late and the hotel was very full. Neighborhood pizza delivered late night. Like the condo feel more than typical hotel room. -Anonymous

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I Liked It… Big Room

nice staff nice apartment complex feel to the hotel I liked it big room nice to have full sized refrigerator -Pamela M.

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After a Nightmarish Week…

Asia at the front desk. After a horrible and nightmarish week it was nice to know she was there for us. Anything and everything we needed she supplied us with. Great job Asia. We will definately be back. -Margaret & Mitch T.

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Ready Daily

Tim, excellent customer service. When I called before I checked in for information and after I arrived. Tim and Asha B also provide excellent service… The maintenance person was very nice also, did not get his name. My room was clean and ready daily. The overall staff was very very good. Thanks -Keith M.

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Such a Warm, Welcoming Group

All employees were extremely friendly, from the front desk to the maids in the hall. Such a warm, welcoming group. I used the Residence Inn app to check in and then called the hotel to see about early arrival. Person at the front desk was very happy to do this for me and and welcomed […]

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