Stories of Service Excellence

Tag Archives: polite

Helpful, Polite and Cheerful Staff

Wait staff at front desk and restaurant were very helpful, polite and cheerful.   Efrain Granda

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William Jones was Extremely Helpful!

We left a jacket in our room and William Jones was extremely helpful in our efforts to get it returned. Very efficient and polite. He was a thoroughly delightful person – hang on to him!   T. Geber

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Front Desk and Door Men Friendly and Polite!

The front desk and the door men were exceedingly friendly and polite.  Super bed.  The room was big with a nice bathroom and good products.   C. White

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Couldn’t Be Happier

The room was well-maintained and the cleaning staff were so attentive and thoughtful. Also, I had a couple issues with the door lock (it had to be replaced) and the ice maker needed some attention from the maintenance staff (it refused to produce ice for the first few days of my stay). The maintenance staff […]

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I couldn’t have been happier with our experience …

Thanks Mark for writing me back. I couldn’t have been happier with our experience at your hotel. We make a point of staying at Residence Inns and have stayed with you before. My husband is originally from Stillwater and although we live in Colorado and Arizona now I am always amazed at the kindness of […]

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Extraordinary Service

Very convenient location. Accommodating and polite staff. Asha provided extraordinary service. Much appreciated after a long day spent traveling and anticipating a stressful week ahead. Always clean. Spacious. -Corey B.

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Baby-Free Weekend!!

We only stayed one night for a mini stay-cation including a baby-free weekend and a friend wedding. The hotel was exactly what we needed. Clean, quiet, relaxing….every employee that we encountered was so nice and really made us feel comfortable! They provided us with items we forgot, water to beat our hang-overs (we don’t get […]

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Most helpful and polite people…

Ellis the gentlemen that works nights is one of the most helpful and polite people I have met – he is an asset to your company – willing to help in anyway.  Thank you for having individuals like him with a smile and a happy going attitude. Judy W.  

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