Stories of Service Excellence

Tag Archives: rockaway hotels

Wonderful Staff

I enjoy your facilities and your staff was wonderful! Everything was excellent.

Posted in Courtyard by Marriott Rockaway-Mt. Arlington | Also tagged , , , , , , , , , , , , , , | Leave a comment

Wonderful staff

Front desk was wonderful. My wife got sick and they let us have a late checkout. The breakfast staff was also great. Karen D.

Posted in Courtyard by Marriott Rockaway-Mt. Arlington | Also tagged , , , , , , , | Leave a comment

Lovely and pleasant place

Over the last 12 yrs we have been staying there with no problems. Everyone one has been so helpful n great. Its just a Lovely and pleasant place to be in on a whole. Joy F.

Posted in Courtyard by Marriott Rockaway-Mt. Arlington | Also tagged , , , , , , , | Leave a comment

Clean and comfortable

The rooms were clean, ready and comfortable. The service staff  was courteous, helpful and kind. Suanne N.

Posted in Courtyard by Marriott Rockaway-Mt. Arlington | Also tagged , , , , , , , | Leave a comment

Very nice stay

It was a very nice stay & I will be back next week! Mary Alice D.

Posted in Courtyard by Marriott Rockaway-Mt. Arlington | Also tagged , , , , , , , | Leave a comment

Helpful front desk staff

Front desk staff was very helpful. Maria in housekeeping was excellent.   Carmella K.

Posted in Courtyard by Marriott Rockaway-Mt. Arlington | Also tagged , , , , , , , , | Leave a comment

Very impressed

We have been very impressed with your hotel the two times we have had one night stays there. I wish that I had asked the name of the woman who was on duty, because she was great. She went out of her way to be helpful, and when my husband mentioned that it was icy, […]

Posted in Courtyard by Marriott Rockaway-Mt. Arlington | Also tagged , , , , , , , | Leave a comment

Excellent service

The service was excellent! Jim R.

Posted in Courtyard by Marriott Rockaway-Mt. Arlington | Also tagged , , , , , , , | Leave a comment

I would always reconmend your hotel

The ladies working the desk were great very helpful. And knew the area well made the trip great. Checking in was a great experience very helpful. Thank you for a great stay. The (clerk at) check in was helpful. She was able to use my rewards points. She was very knowledgeable and helpful. Because of her […]

Posted in Courtyard by Marriott Rockaway-Mt. Arlington | Also tagged , , , , , , , | Leave a comment

One of the nicest Courtyards

Stay was fine and the property is one of the nicest Courtyards I have stayed at. Jeffery L.

Posted in Courtyard by Marriott Rockaway-Mt. Arlington | Also tagged , , , , , , , | Leave a comment