Stories of Service Excellence

Tag Archives: staff is very welcoming

I Am At Home!

My stay at the Winston-Salem, Marriott always begins with the valet and front desk staff greeting me by name. “Welcome back Mr. Little,” makes me feel like I am at home and not visiting a hotel. I depend on the staff for recommendation for dining, shopping, and entertaining. I have yet to be disappointed. The […]

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Remembered Who I Was

Room was great! The staff went over and beyond and remembered who I was… Dont know names but one lady was very welcoming and helpful. I missed the hospitality hour and when I asked about buying a coke she gave me one and told me that since i missed the free one’s earlier it was […]

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“Amazing Staff!”

I have stayed at the Courtyard Rockaway Mt. Arlington several times. I have always had a amazing service from your staff. Everyone is so welcoming. They go out of their way to make sure you are taken care of.

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The Staff are welcoming and accomodating

TripAdvisor Review The stay is always great! The Staff are welcoming and accomodating. The breakfast had great variety! The rooms directly opposite of the elevator have a little outside noise due to frequent traffic but not bothersome or disruptive of sleep schedule. I was able to keep the tag on my dore so I didn’t […]

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Memorable weekend with friends!

embassy suites detroit troy

embassy suites detroit troyWe were welcomed with knowledgeable staff more than willing to provide us with any details we needed to make this weekend a success. The rooms were immaculate and the bed so comfy. It’s nice that all the rooms face into the atrium so you can see all the happenings. The elevator service is very speedy […]

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Warm and Welcoming

Hello, We just stayed 2 nights at Schaumburg Doubletree.  We enjoyed our stay there.  We haven’t stayed at a Doubletree before.  Everyone was very nice but a special acknowledgement needs to be made for Taylie Jackson.  She has a warm and welcoming personality.  She was very helpful with answering any questions we had.  She even […]

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Welcomed Friendliness

Right from the beginning, everyone was very friendly and cordial. It had been a long trip getting there and the friendliness was welcomed. N. Brown

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“Great Place to Stay…”

embassy suites detroit troy

embassy suites detroit troyI have stayed at this hotel for over 10 years and the staff is very welcoming. he rooms are always clean, and they have high quality soaps and shampoos. It’s a great place to stay when travelling for work or for pleasure. by C.G., tripadvisor review

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