Stories of Service Excellence

Tag Archives: Welcoming Staff

Thank You

Thank you – we had a great stay and that was largely due the the exceptional and very welcoming staff!   James H.

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Greatly Enjoyed

My family group and I greatly enjoyed our stay this past weekend, and the entire staff was wonderful.  We were made to feel very welcome, as if our presence was appreciated, and that we weren’t simply people occupying rooms in a hotel. I cannot recall everyone’s name, only Michael, who worked a couple of nights.  […]

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Wonderful… Rather the Best!

Loved the staff check in and check out! Wonderful breakfast bar, rather the best! The amenities in the room are so nice to have to make it so convenient if you are staying for a few days and needs to cook, warm up food, store food etc…dish soap 🙂 Don’t know names, but my check […]

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Stay was Outstanding

My stay was outstanding.  All of your employees were great, always speaking to you and making sure everything was good.  I will be glad to complete a survey and definitely will recommend your residence to my fellow employees, friends and family. -Pat H.

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A+++

All breakfast staff, the front desk everyone was welcoming and really gave southern hospitality. A+++ thank you. -Anonymous

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Everytime I Stay…

Everytime I stay at your property it’s a plesant experience. Your staff are always wonderful and inviting. The staff is FABULOUS!!! Always very kind and helpful and smiling! I really appreciate the warm welcome you all do me everytime I come in. I feel really appreciated as we Marriott reward Gold Member! -Roderick C.  

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Customer Service… Down to a Tee

…i stayed at your hotel over a month ago. (sorry for the delay). I just wanted to say that you have an amazing staff. EVERYONE from front desk, housekeeping, and breakfast was nice, fun and really made me and my friends feel welcomed. I would especially like to mention Sharnette and Lolita on your breakfast […]

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I Choose to Stay in *this* Particular Residence Inn

I choose to stay at this, and other Residence Inn properties because of the overall experiences I’ve had with the chain. I choose to stay in *this* particular Residence Inn because of the staff. Every individual, from the management and front desk, to the houskeeping and security, are welcoming and friendly. They are consistantly willing […]

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Centrally Located For My Needs

Chose this hotel because it had 2bed/2bath rooms and was centrally located for my needs. Even though it is an older property, it it well maintained and the staff made us feel welcome. I’ll stay there next time I’m in Charlotte and have already told others of my nice experience there! -Anonymous

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Tim was Great!

Timothy at the desk was great! Helpful, friendly and welcoming. Please let him know he is doing a great job for you. -James W.

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