Stories of Service Excellence

Tag Archives: wonderful staff

A Big Thank You

It  exceeded my expectation. Everything was great specially front desk rep Vie who took her time and accommodate early check in with smile. One thing I have to mention is a wonderful staff at all level make stay so much more pleasant than I can say in words except A BIG THANK YOU to all […]

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Everyone was so nice!

Everyone was so nice! Particularly the staff during breakfast and the manager’s reception.  They were just wonderful!   P. Lettie

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Great place to stay…

Staff is wonderful. Hotel and guest rooms are great. ~Kelly O.

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Greatly Enjoyed

My family group and I greatly enjoyed our stay this past weekend, and the entire staff was wonderful.  We were made to feel very welcome, as if our presence was appreciated, and that we weren’t simply people occupying rooms in a hotel. I cannot recall everyone’s name, only Michael, who worked a couple of nights.  […]

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Excellent Hospitality

I had the pleasure of staying at the Villa Christina (Atlanta) Hyatt this past weekend. I wanted to let you know how wonderful your staff is –the people at the desk, working the dinner parties, the bellmen, and in particular, Jason Ressman. I had some requests before I arrived and Jason made sure to accommodate […]

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They Show a Warm Heart

Elaine and Jasmine are wonderful at making me feel right at home. They show a warm heart on the floor, always asking how they can improve my dining experience. Ahmed displayed great customer service, he is very helpful and always willing to drop what he is doing to assist me. He is a wonderful employee […]

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ASHA was Wonderful!

ASHA at the front desk was wonderful! Asha at the front desk went above and beyond to make sure our visit was going well. Housekeeping did a GREAT job! -Donna W.

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Pleasantly Surprised

Asha was wonderful. She voluntarily moved my two boys into a two bedroom unit after noting that I am at platinum level. I usually have to request upgrades and was pleasantly surprised that she did it without my asking. Sincerely -Dennis P.

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Great Hotel, Great Suite

The woman working the front desk the night of 1-26-16 was wonderful! Great hotel and great suite. I’ll be back! “How can we improve your stay?” … Can’t think of a thing! -Kelly S.

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All Around Excellence

good clean room and wonderful staff service one of the best family friendly places to stay .wonderful cheerful staffs great breakfusts all round excellence in every aspect -Louis C.

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